What you pay for

What do I pay for?

We get your business in front of real customers who are searching for service providers. It’s free to create a profile and get listed.

You pay only for leads. Leads are customers who have seen your profile and decide to reach out to you about their project.

You only pay for the initial lead. There is no charge for follow-up messages, customer referrals, or additional jobs you get from that customer.

What is a lead?

Leads are customers who contact you for the first time. When a customer is interested in your services, they can:

  • Ask for your availability
  • Request an Estimate
  • Request a Phone Call
  • Send you a message

If you’re interested in working with that customer, it is up to you to respond quickly and tell them why you are the right pro to hire.

What affects the cost of a lead?

Our goal is to price leads as low as we possibly can. Pricing leads is a process that will change regularly.

Here are some of the main factors that go into how we price leads:

  • Number of pros available
  • Size of job
  • Type of job

Generally, leads for big jobs will cost more than leads for small jobs.

We are always working to ensure you’re getting value from the leads you buy, so prices will vary.

When do I pay?

When you pay depends on your preferences and which type of lead you are responding to.

You pay automatically when you receive a lead that is an exact match to your preferences if you have setup all your targeting preferences.

If the lead is not an exact match to your preferences, or you have not completed all of the targeting preferences, then you pay when you accept the lead.

To drum up more leads for your business, you can reach out to customers in your Jobs tab. You only pay for these leads if the customer replies to your initial message. If they say, “no thanks”, then you are not charged.

Here is a break down to make it clearer:

  1. Set up targeting preferences to tell us exactly which leads you want. You are automatically charged for all leads that are a match to your preferences.
  2. Lead is not an exact match or targeting preferences are not set – Only pay when you accept a lead.
  3. Reaching out to customers through your Opportunities page – Only pay if the customer responds to your initial message.

It is easy to set your budget and control how many leads you get each week. Learn more about setting your budget.

You will not get hired by every lead, but our goal is that you earn enough from the customers who do hire you so that you can use HomeGuide.com to get new customers regularly.

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